Every order out the door, from one queue.
Web orders, wholesale orders and store transfers land in one list. Pick on a handheld, print the carrier label, and each order goes back where it belongs: tracking to the web shop, the invoice to your ERP.
| Order | From | Going by | Lines | Status |
|---|---|---|---|---|
Katrín Ó. #4821 | Web shop | Parcel box | 3 | Picking |
Halldór B. #4820 | Web shop | Pick up · Old Town | 1 | Ready to pick |
Café Fjara SO-1193 | Wholesale · by email | Our van, Thursday | 14 | New |
Riverside TR-0442 | Store transfer | Tomorrow’s run | 38 | On the way |
Sigrún P. #4818 | Web shop | Home delivery | 2 | Picked |
- Dot Grid Notebook A52 of 2
- Kraft Gift Wrap 5 mBin A-03
Three channels shouldn’t mean three systems.
Web orders in one tab, wholesale orders in an inbox, store transfers on a printout. Labels typed by hand and tracking pasted back one order at a time.
- Web, wholesale and transfers in separate placesOne queue, sorted by what goes out first
- Wholesale orders retyped from emailsForward the email and it becomes a sales order
- Carrier labels typed by handLabel printed for the carrier the customer chose
- Picking from a sheet of paperPick on a handheld, scan to confirm each line
- A POS licence per store just for pickupsShopify pickup at any store, scan to hand over
- Missing items discovered at the shelfFlagged on the spot for a manager to check
Pick, pack, label and hand over, on one floor app.
Every job between the shelf and the customer, on the same stock your orders and counts use.
- 01
One queue
Web orders, wholesale orders and store transfers in one list, each showing how it’s going out and where it stands. - 02
Orders by email or file
Forward an order email and it becomes a draft sales order. Upload a PDF, spreadsheet or photo and Stokk reads the lines, remembering each customer’s item codes. - 03
Picking on a handheld
Scan each line to confirm it. Short on something? Ship what you have and the rest follows as a partial fulfilment. - 04
Carrier labels
Home delivery, parcel boxes and post offices through local carriers, preselected from the customer’s checkout, with tracking sent back to the web order. - 05
Shopify pickup at every store
Pickup orders go to the right store, the customer is told when it’s ready, and staff scan to hand it over. No Shopify POS licence per store. - 06
Store transfers
Transfers raised by store top-ups or a seasonal push land in the pick queue as they are, and the store sees them coming under Incoming. - 07
Labels and delivery notes
Shelf labels with barcodes, pickup and packing labels, carrier labels and A4 delivery notes, to the printer you choose or as a PDF. - 08
Put away
Scan a bin, scan the items. Each item’s shelf location goes to your ERP, and picking and counts use it from then on.
The last two steps, done properly.
The label and the handover are where orders go wrong. Here’s how Stokk handles both.
Orders out faster, fewer wrong boxes, nobody retyping anything.
- Faster
- from order to door
- One queue and a handheld means nobody hunts for the next order or the next shelf.
- Fewer
- wrong items in the box
- Every line is scanned before it’s packed.
- No retyping
- between systems
- Email orders, labels and tracking flow through without copy and paste.
What the way of working changes, stated directionally rather than as audited figures. Results vary with category mix, lead times and the quality of the data in your ERP.
Orders read for you, item codes remembered.
Upload a customer’s order as a PDF, spreadsheet or photo and Stokk AI reads the lines, matching their item codes to yours and remembering the match for next time.
When a picker can’t find an item the system says is there, Stokk checks your ERP, takes it out of sellable stock at that location and lists it for a manager to confirm, count or restore.
What people ask about Fulfilment.
Which carriers do you support?
Do we need Shopify POS for in-store pickup?
What do pickers use?
What language are delivery notes in?
Same stock, same sales, same login. The next module is a switch, not a project.
One queue. Every order out the door.
Half an hour on a working sample: the queue, a pick on a handheld, a label and a pickup. If Stokk isn’t right for your shop, we’ll say so on the call.