Guides for using Stokk: setup, day-to-day flows, and how the AI features work.
What Stokk does, how the day-to-day flow works, and where to start.
What each section in the sidebar is for.
Add Stokk to your home screen so it opens full-screen like a native app.
Invite your team and decide who sees what.
Decide which modules each role can open.
Wire up DK Plus as your ERP source so Stokk can sync.
Pull live product images and online-store metadata into Stokk.
Why ERP and Stokk numbers might disagree, and what to check.
Setting up your warehouses and stores so Stokk knows where stock sits.
Where supplier records live and what's on each supplier's detail page.
Give a supplier a nightly, pullable XML snapshot of their products' stock at your store.
Define per-tenant attributes (brand, pet type, material, …) that tag your SKUs for filtering and breakdown reports.
What each card on the Dashboard tells you and where to act.
What the green/yellow/red dots mean and what to do when one goes red.
Browsing inventory with virtualised tables and column filters.
Everything Stokk knows about a single SKU.
What goes into Stokk's demand forecast and what affects it.
Why Stokk stores yesterday's forecast and what you can do with it.
How a store manager works through their daily order.
Spot recently-added products, check shelf and warehouse stock, and open the Shopify page.
Order straight from a supplier to your store, bypassing the warehouse.
How draft orders persist and what triggers a regeneration.
Move stock between stores when one is overstocked and another is running thin.
Watchlist matrix of must-not-run-out SKUs across every store and the warehouse.
Creating, approving, and sending POs to suppliers.
Export a finished purchase order as a file in the supplier's own format, ready to upload to their portal.
How Stokk scores supplier delivery reliability and where to see it.
Save the columns, filters, and sort you use most on Inventory and return to them with one click.
Sales, cost, profit, and margin trends with a picked date range, breakdown tabs, and product-attribute filters.
Save a Sales report's period, metric, and filters under a name and reopen it with one click.
Stock value by supplier, with sales velocity and stock-turn context.
Find items that aren't moving and the capital they're tying up.
What Claude evaluates each night and how that becomes the brief.
How to capture freeform supplier knowledge so Claude can use it.
Reading and acting on the daily AI purchasing brief.
Tenant-wide values: base currency, ERP connection, and global toggles.
How Stokk groups items by revenue contribution and what each class means.
A big-screen status board for the warehouse showing outbound store transfers and sales orders.
Scan or search an item to see its price, barcode, and stock and shelf location at every location.
Scan an item and assign its shelf location in a warehouse — written straight back to your ERP.
Pick confirmed store transfers in the warehouse and send the picked result to your ERP.
Build and pick customer sales orders in the warehouse, then invoice them in your ERP.
Connect Dropp and ship sales orders — home delivery or pickup point — with a printed label and tracking.
Connect Pósturinn (Iceland Post) and ship sales orders — home delivery or Póstbox — with a printed label and tracking.
Count by quick scan, a bin-by-bin walk, or a full / scoped count — with one or more people — then merge and post to your ERP.
A rolling stocktake: each week has a bucket of bins to count by Sunday, shown as a visual coverage grid per location.
Scan or search items, set how many of each, and print Windsor 50×38 mm shelf labels.
See which retail prices changed and re-print shelf labels, store by store.
Handle Shopify in-store pickup orders — pick, mark ready, and hand over — without a Shopify POS license per store.
Pick Shopify orders that ship from the warehouse, create the carrier shipment, print the label, and fulfil Shopify with tracking — without opening Shopify.
Ring up fast sales: scan anywhere, discounts, cash/card/credit/split, returns, park a sale, and post the invoice to your ERP.
Group promotions into campaigns and measure the sales lift they drive, against a baseline you choose.
Push consented loyalty signups straight into your Klaviyo or Mailchimp list as subscribed profiles, with consent stored as proof.
Apply percent-off discounts to one or many products at once and have them pushed to DK and Shopify automatically.
The customer list, profiles, spend history, orders, and loyalty cards.
Teach Stokk how your business thinks about its customers — the judgment behind at-risk flags.
Issue digital wallet membership cards under your own brand, on Stokk's infrastructure.
Create and configure loyalty programs — branding, approval policy, and the public enrollment form.
Two ways to enroll a member: at the till, or on a kiosk / public form.
Approve or reject pending loyalty applications. Approving issues the wallet pass and emails the link.
How to move existing wallet pass holders onto Stokk-issued cards.
Common questions about Stokk's behaviour.