Vendor reliability

Stokk records the gap between every PO sent and every receipt that followed it. From that history, each supplier gets a single reliability score — a percentage that lets you compare suppliers at a glance.

Where to see it

Open a supplier from Purchasing → Suppliers. The reliability score sits in the Structured Config section alongside lead time, order day, and MOQs.

What goes into it

The score blends several signals from the last few months of POs:

• How often deliveries arrive within tolerance of the requested date
• How close received quantities are to ordered quantities
• The variance between stated and actual lead times

A higher number is better. Treat it as relative across suppliers rather than as an absolute pass / fail.

What to do with it

A low score is the cue to dig in. Check the supplier's recent POs for the pattern — is it always late? Always short? Hovering the score shows the contributing breakdown.

If the actual lead time is consistently 2+ days off the stated one, edit the SIF. The forecast and reorder calculations will start using the corrected value the same night.