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Store transfers is where the warehouse picks transfers and sends them on. Transfers show up here once they're confirmed: from a store's replenishment order, a rebalancing trip, or straight from your ERP (see below). Each one gets a short ID like TO1273 so you can refer to it on the floor. The Origin column tells you where it came from (Replenishment, Ad-hoc, or ERP). Tabs split them into Open, Completed, and Archived.
Open a transfer and the top of the page shows Created and Created by, so you can see who raised it. Transfers pulled in from your ERP have no Created by, since nobody raised them in Stokk. Bear in mind this names the account that was signed in, which for a shared store login is the store rather than the person.
Some transfers are created directly in your ERP. Tap Sync DK to pull those in so the warehouse can pick them in Stokk. It's safe to tap any time: transfers already in Stokk are left untouched (an in-progress pick is never overwritten), and only new ones are added. Stokk matches the ERP's warehouses to your locations and its item codes to your products; anything it can't match is skipped and reported in the result line.
If a transfer won't happen, open it and tap Cancel transfer. It drops out of Open and moves to the Archived tab. You can't cancel a transfer that's already been sent to your ERP.
Once a transfer is sent, open it and tap Archive to tidy it out of Completed and into Archived, handy for cleaning up old ones. It keeps its status and history. Archived it by mistake? Open it from the Archived tab and tap Restore to bring it back.
Need to move stock without a replenishment order? Tap New transfer, pick a From and To location, and add an optional note. It starts as New so you can build the list: each scan shows a preview card with the item that matched (SKU, name, barcode and how many are available at the From location) with Qty pre-selected to 1. Tap −/+ or type over it, then tap Add line (scanning the next item also confirms the staged one at ×1, so you can scan straight through a shelf). If the item is already on the transfer, the card says so and the quantity is added to the existing line. You can also search products by name when there's no barcode. Edit the quantity inline and use × to remove a line. When it looks right, tap Send to warehouse; that moves it to To pick so the warehouse can pick it.
Open a transfer and tap Start picking. Scanning an item that's on the transfer jumps to its line and selects it (it does not add a quantity); you can also tap a line to select it. The action bar at the bottom shows how many are needed and available at this location (from Stokk's own stock, no ERP call). Then tap Pick all to take the full requested quantity, Change QTY to enter a different number, or Not avail. if it's not on the shelf. Found extra to send that isn't on the transfer? Tap Add item. The list is colour-coded as you go: green = fully picked, orange = partial or over, yellow = not available. When a selected line has a product photo, the action bar shows a Photo button; tap it to see the picture (handy for a new item or one you cannot place), then close it and carry on. The photo only loads when you open it.
Very occasionally the stock numbers fail to load when you open a transfer. You get an amber notice at the top saying so, with a Try againbutton. While it's showing, ignore the "avail" column, it isn't real. Picking still works normally.
If you mark a line Not avail. but the from-location still shows stock, you're asked whether the shelf is empty; confirming pulls it from sellable stock at once and sends it to stock discrepancies for a manager to confirm, count, or restore.
Stock another order has already picked but not yet sent counts as unavailable here, because those units are off the shelf already, so no flag is offered. Only stock somebody actually picked counts: a transfer still waiting to be picked holds nothing, however long it has been queued. Submitting removes them for real: DK reduces the on-hand as soon as the transfer reaches it, whether or not it has been posted.
Availability comes from Stokk's own numbers, which are refreshed overnight. If the shelf and the screen disagree, tap the refresh button next to the scan box to re-read stock straight from the ERP. Select a line first and it checks just that item, which is quick; with nothing selected it checks the whole transfer, so on a large one select the line you're unsure about instead. For why picking and purchasing can show different figures, see how stock numbers work.
When the pick is done, tap Submit. Stokk sends the picked quantities to your ERP as a stock transfer and marks the transfer Sent. The Submission receipt card then shows when it was submitted, the ERP transfer id, and whether it was posted. Availability is always read from Stokk's data, so picking stays fast even if the ERP is slow or offline.
Shipping a transfer on pallets or in boxes? Open it and tap Print labels. Pick how many you need (one per pallet, say three) and Stokk prints 9×15 cm packing labels, each numbered 1/3, 2/3, 3/3 so the receiving store can check the whole shipment arrived. Each label shows the destination store and address, the sending location, the transfer ID, and a barcode of that ID. You can print any time, even before picking is finished, and reprint as often as you like.
Labels print through PrintNode to a printer you choose the first time (Stokk remembers it for next time). No PrintNode? Tap Download PDF to save the labels and print them from your browser instead.
Sending a replenishment to a store by carrier instead of your own van? If a carrier is connected, a Ship via button creates the shipment to the destination store's address, prints the carrier label, and tracks it, the same tool used on sales orders. See Shipping with Dropp or Shipping with Pósturinn.
If the receiving store has a notification email set on its location, Stokk emails them a link when the transfer is sent. The link opens Incoming transfers, the store's own read-only view of the transfer, so anyone on a store login can open it without needing warehouse access.
Store staff get Incoming transfers under Store Operations: everything heading to their store, with a plain status (being prepared, waiting to be picked, being picked now, on the way) and how many lines are handled so far. Opening one shows the note, who raised it, when it was sent, and every line with what was requested against what was actually sent, plus a summary of anything skipped or short.
It's read-only by design: picking, cancelling, labels and shipping stay with the warehouse. A store account with no location set sees the whole company's transfers rather than an empty list.