Item lookup

Item lookup is a fast way to check an item on the floor: scan its barcode (or type a SKU) and you get its price, barcode, stock at every location, how fast it sells, and the shelf location where it lives, if one is set.

It's in the menu for both teams, and it's the same tool in both places: store staff open it under Store Operations (Item Lookup), warehouse staff under Warehouse (Item Lookup).

Looking something up

Scan a barcode or type a SKU and press Enter (or tap Look up). On a phone or tablet without a hardware scanner, tap the camera button next to the field and point it at the barcode. The field re-arms after each lookup, so you can scan one item after another. Don't know the code? Tap Search by name and start typing, then pick a result to load it.

What you see

• Photo: the product image, when one has been synced from your web shop, so you can confirm you have the right item at a glance.
• View in web shop: a link to the item's public page, shown when the product is published online. Handy for checking the online listing or reading it out to a customer.
• Price: the retail price (incl. VAT). If your role is Administrator or Purchasing, the cost price (also incl. VAT) shows smaller beneath it; other roles never see cost.
• Barcodes: every barcode on the item, not just the primary one. Scanning any of them finds the item; if there are several, tap to show them all.
• Stock by location: on-hand quantity at each active location, with a total, and how many it sold there over the chosen period. Your own location is listed first. Locations with zero stock are dimmed. Tap a location to see its sales history below.
• Bin: the shelf / bin location at each warehouse, when one has been set in Put away.

How fast it sells

Below the stock list and label printing is the sales history. It opens on your own store if your login belongs to one, otherwise on the whole chain. It shows:

• Units sold over the last 1, 3, 6, and 12 months, with the weekly pace underneath. Tap a period to choose which one the stock list and the rest of the screen use. Your choice is remembered on that device.
• Weekly chart: sales for each of the last 52 weeks as bars (the chosen period is highlighted), with the stock level at the end of each week as a blue line. Weeks where the item was out of stock are shaded red, darker the more days it was out, so you can tell a stockout from a week nobody wanted it. Tap a week to see its dates, units sold, stock, and days out of stock; tap it again to close.
• Weeks of stock: roughly how long the stock on hand lasts at the chosen period's pace.
• Trend: the last month compared with the 12-month average, so you can see if it is picking up or slowing down. It is hidden for items that barely sell.
• Out of stock days: how many days in the chosen period the item was out of stock there. A day only counts if stock was at or below zero and nothing sold that day, so a stock count that has drifted below zero while the item keeps selling is not counted as a stockout.

Figures come from synced sales up to yesterday, and a month here means four full weeks.

Choosing the store you're in

If your role is Administrator or Purchasing, a store button sits next to the scan field. Tap it and pick the store you're standing in: that store moves to the top of the stock list, and the sales history opens on it for every item you scan. The choice is remembered on that device until you change it. Pick Whole chain to see all locations together. Other roles always see their own store.

Fixing a wrong number

If you have Stock check, tap Fix stock at … under the stock list. It opens a stock check for the location you're viewing with this item already scanned, so you can confirm or correct it in DK straight away.

Printing a price label

At the bottom of the item card, set how many labels you need with the − and + buttons and tap Print label. It goes straight to your label printer, so you don't have to walk over to Price labels for a single item. The label is the same Windsor 50×38 mm one, with the same price (any active discount already applied) and barcode.

The printer is the one you picked in Price labels. Tap Printer to see it or change it, and the choice is remembered for both tools. If nothing is set up yet, tap or open PDF to open the label and print it from your browser instead. The counter resets to one label each time you look up a new item.

Where the data comes from

Everything is read from Stokk's own synced catalog, so lookups are instant and don't depend on your ERP being reachable. Prices, barcodes, and stock refresh on the regular sync; shelf locations update as soon as someone sets them in Put away, and again on each sync.