Punch cards

A punch card is a stamp card that lives in Apple Wallet or Google Wallet: for example a free coffee after 10 stamps. Staff stamp it at the till, and the new stamp appears on the customer's phone within seconds. Punch cards live under Gift cards (/gift-cards/punch-cards) when your company has coupons and punch cards switched on.

Set one up

1. Tap New punch card. Choose the stamps needed for a reward and write the reward, for example Frír kaffibolli. The last stamp on the card is the reward, so for "buy 9, the 10th is free" choose 10.
2. Pick a stamp (a cup, a paw, a heart and more) and the most stamps staff may add in one visit. A visit is 15 minutes, so a second scan straight after can't add more than the limit.
3. Optionally set when cards expire, when the punch card ends, and how many cards to give out.

Changing the stamps needed only affects new cards. Cards customers already have keep the rule they started with.

Give customers their card

• At the till: tap New punch card on /store/gift-cards. The first stamp for this visit is included. The customer scans the QR with their phone camera, and your screen ticks off when it is opened and saved to their wallet.
• A poster: switch on the public link and tap Print a poster. Customers scan it and get their own card. Scanning again on the same phone opens the same card.

Stamp and give rewards

Scan the card and tap Add 1 stamp (or choose more, up to the limit you set). When the card is full it shows Reward ready: tap Give the reward and hand it over. Stamps beyond a full card count toward the next reward. Undo works for 15 minutes; a manager can correct stamps on the card's page at any time, with a reason.

Pause or end

Pause stops new cards; customers keep collecting stamps on the cards they have. End stops everything: no new cards, no more stamps and no rewards, also for full cards, so Stokk asks first and says how many rewards are waiting. The same happens on the end date. Moving the end date or the days valid moves the expiry of cards already out too.